Terms of Service

These Terms explain how RingPro works, how billing works, and how either side can end the relationship.

By using RingPro, signing an order form, authorizing payment, or allowing RingPro to contact your leads, you agree to these Terms on behalf of your business.

These Terms are between:

RingPro: Pitch15 Inc. d.b.a. RingPro
Customer: The home services business using RingPro

The person accepting these Terms confirms they have authority to bind the Customer.

RingPro helps home services businesses follow up with leads and book jobs.

RingPro may use calling, texting, messaging, AI, software, human-assisted follow-up, or other tools to contact leads and help move them toward a booked job.

Agent means RingPro's calling, texting, messaging, AI, software, human-assisted, or other follow-up system.

Lead means a potential customer submitted to, imported into, contacted by, or otherwise processed through RingPro.

Touch means a call, text, message, follow-up, or other meaningful contact attempt by the Agent.

Converted Lead means a Lead that was touched by the Agent and resulted in a job being booked on a technician's schedule.

Billable Converted Lead means a Converted Lead that occurred during the applicable billing period and is eligible for billing under these Terms.

RingPro charges based on usage.

Unless we agree otherwise in writing, your monthly charge equals:

Billable Converted Leads × $49

The current price is $49 per Billable Converted Lead.

There is no monthly minimum and no monthly cap unless we agree otherwise in writing.

A job booked on a technician's schedule counts as a Converted Lead even if the end customer later cancels, reschedules, does not purchase, or does not pay.

RingPro bills monthly in arrears.

We charge on the first Friday of each month for Billable Converted Leads from the prior full calendar month.

Example: On June 5, RingPro may charge you for Billable Converted Leads touched by the Agent between May 1 and May 31.

RingPro may send daily summaries showing lead activity, booked jobs, and other usage information.

These summaries are provided so you can monitor activity throughout the month.

Because usage is reported during the month, RingPro may charge the payment method on file on the first Friday of each month without asking for separate approval for each monthly charge.

If RingPro identifies a billing error, we may correct it through a future charge, credit, or invoice.

You agree to keep a valid payment method on file. If payment fails, RingPro may retry the payment, request updated payment information, pause service, or stop providing service until amounts owed are paid.

You are responsible for all charges incurred before cancellation becomes effective.

You may cancel at any time by giving RingPro at least 30 days' written notice.

Cancellation is effective at the end of the 30-day notice period.

Example: To cancel effective July 1, you must notify RingPro by June 1.

Usage during the notice period remains billable. RingPro may charge your payment method for all Billable Converted Leads that occur before cancellation becomes effective.

No refunds are provided unless required by law or agreed in writing.

You agree to:

• Provide accurate lead information, scheduling information, and business information.
• Give RingPro the access reasonably needed to provide the service.
• Use RingPro only for lawful business purposes.
• Be responsible for your own technicians, pricing, services, scheduling, customer relationships, and job performance.
• Not misuse RingPro or interfere with RingPro's systems.

You are responsible for making sure the leads you provide to RingPro were collected legally and may be contacted for business follow-up.

You represent that you have the rights and permissions needed for RingPro to contact those leads on your behalf.

RingPro may stop contacting any lead if the lead opts out, asks not to be contacted, or if RingPro believes continued contact may create legal or business risk.

RingPro does not guarantee that any lead will answer, book, buy, pay, or become a customer.

RingPro's role is to provide follow-up services and bill for Billable Converted Leads as described in these Terms.

RingPro may update, improve, limit, suspend, or change the service from time to time.

We try to keep the service available and useful, but we do not guarantee that it will be uninterrupted, error-free, or available at all times.

RingPro may process lead information, call information, message information, scheduling information, customer information, account information, and usage information to:

• Provide the service.
• Calculate billing.
• Improve RingPro.
• Prevent fraud or misuse.
• Comply with law.

RingPro may pause or stop service if:

• Payment fails.
• Required information is not provided.
• The service is misused.
• Legal risk arises.
• Continuing service could harm RingPro, the Customer, leads, end customers, or third parties.

To the maximum extent allowed by law, RingPro is not responsible for lost profits, lost revenue, lost jobs, lost leads, business interruption, reputational harm, or indirect, special, incidental, or consequential damages.

RingPro's total liability for any claim is limited to the amount the Customer paid RingPro during the three months before the issue arose.

You agree to protect RingPro from claims, losses, fines, costs, and expenses arising from:

• Your leads.
• Your customer relationships.
• Your services.
• Your instructions to RingPro.
• Your misuse of the service.
• Your violation of these Terms.
• Your violation of applicable law.

RingPro may update these Terms from time to time by posting or sending an updated version.

Updated Terms apply going forward.

Your continued use of RingPro after updated Terms become effective means you accept the updated Terms.

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules.

Any dispute related to these Terms will be handled in the state or federal courts located in Utah, unless the parties agree otherwise in writing.

Cancellation notices, billing questions, and legal notices must be sent in writing to RingPro at:

Email: admin@ringpro.co

RingPro may send notices by email, text message, invoice note, account message, or other reasonable business communication.